Chris
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Recent activity by Chris-
International delivery estimates
Our delivery estimates are there to help you get an idea on what day your orders are expected to be delivered, giving you peace of mind. This article will help you understand international deliver...
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Sending my first parcel
Sending parcels with Sendle is super easy. You can get quotes, book deliveries and print labels straight from your dashboard. Below is a step by step guide to sending your first parcel with Sendle...
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Can I edit international orders?
The short answer: unfortunately, no. When booking an international parcel with Sendle, it’s important to make sure that you have the correct delivery information to hand before making your booking...
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Receiver information
This article will help you understand where and how we use receiver information. When you place an order with Sendle, we ask for information about the person receiving the parcel. This information ...
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What does ‘Return to Sender’ mean?
You’re expecting a parcel delivery and the tracking status says 'Return to Sender'... but what does that mean for you? This article will explain what this tracking status means and what you can do ...
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Failed payments
Sendle takes payment once weekly for the previous week's orders, using a stored card on your account. We know things can happen sometimes, so this article will explain what you can do if your Sendl...
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Parcel pickups explained
This article will help you understand how Sendle’s pickups work and how to make it a smooth and easy process. How to book it: Log in to your Sendle dashboard. Click ‘Send a parcel’. Fill in the ...
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There’s an incorrect charge on my account
If you come across an incorrect charge in your account, it’s usually nothing to worry about and it’ll reverse itself. This article will help explain what kinds of charges might show up, and what t...
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Can I import from abroad?
While we do make sending parcels internationally super easy… At the moment our international shipping service does not accept parcel collections from abroad for delivery to Australia. If this serv...
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Local reference number for international parcels
When your parcel travels internationally with Sendle, you'll be provided with a Sendle reference number and a local reference number. Here's everything you need to know about where to find them and...