Chris
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Articles
Recent activity by Chris-
What to do if the parcel couldn't be delivered
Sometimes the driver can’t deliver a parcel because the delivery address was incorrect, no one was home or the driver deemed it unsafe to leave the parcel unattended. And sometimes, this can happen...
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There’s no tracking updates
It’s normal for scans to take up to 24 hours to show up on your tracking page. But if it’s been over 24 hours since the consignment was picked up or dropped off and you’re a little worried. Simply...
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How to claim cover for a damaged parcel
Oh no! Sorry to hear your parcel was damaged. While we take a lot of care in delivering your parcel safely, sometimes things don’t go to plan. This article will step you through the process of re...
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Privacy Policy
We value your privacy and for that reason, you control how Sendle uses your information. This Privacy Policy explains how Sendle deals with your personal information in accordance with the law. Col...
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Tracking the international parcel I'm receiving
Hallo, hola, bonjour, nǐ hǎo, salut, jambo! We’ve made sending and receiving parcels internationally a breeze. And the great news is that all Sendle orders get tracking included for free! Here’s ...
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Save my pickup address for next time
We’re all about saving you time to get back to the things you love doing – like running your business! One way to do that is to save your pickup address for future orders. There are two ways your ...
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Is my payment secure?
We take privacy and payment security very seriously at Sendle. Which is why we use Stripe for all payments, keeping your payments super secure. We know they’ll do the best job in keeping your deta...
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International: Locations and Coverage
We are constantly expanding our reach so you can Sendle parcels all over the world. This article will outline where you can find pickup and delivery locations. Please note that it is not possible t...
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Prices and account plans
Sending parcels for your business is super easy with Sendle. We do simple, flat-rate pricing with no hidden extras or nasty surprises. A current price list is found on the Sendle pricing page. Ther...
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Hide my pickup address
This article will show you how to keep your address details private on the order label and tracking information if you’re sending a parcel. Heads up: before you hide your pickup address, you might...